IKEA Zenata recruit: Delivery & Assembly Group Leader

PURPOSE OF FUNCTION

Provide a smooth flow in the operations of the Delivery & Assembly Office and teams. Being fully aware of the policies and procedures in the Department Communicating and projecting a ‘customer friendly IKEA’ to the customers.

PURPOSE OF THE JOB The D&A GL

Job purpose is to: Direct and supervise all schedules and activities as per procedures, checklists, prepare reports and follow-up for the D&A Team.

JOB-SPECIFIC CAPABILITIES

• Fluent in English & Arabic & French

• Communication & interpersonal Skills

• Planning & Organizing

• Customer Focus

• Team Work Innovative & Creative Thinking

• Cost Conscious (Cost awareness)

• Attendance & Punctuality

ESSENTIAL FOR PARTICULAR JOB

• Experience: More than 5 years’ experience in Supervisory position in Customer Service/Delivery & Assembly/Stock Management

• Technical Competencies: Product Knowledge Logistical skills

• Managerial Competencies: Problem Solving & Decision Making, Team Building, Managerial & Leadership skills

If you have these job requirements, we have a vacancy to thrill, and we could like to hear back from you

Please send your updated CV to : Recrutement@ikea.ma

Marketing Specialist

PURPOSE OF FUNCTION

To establish the IKEA Brand as the preferred choice in home furnishing products and solutions that create a better everyday life for the many people, thereby reaching the IKEA business objectives.

PURPOSE OF THE JOB

The Marketing Specialist Job purpose is to:

• Be a strong contributor to the store team and the marketing team in particular
• Be responsible for the day-to-day delivery of all marketing campaigns and events
• Coordinate with agencies to facilitate the scheduling and trafficking of workflow in and out of the marketing department for all campaigns, events and PR activities
• Support the Marketing Manager in evaluating and reporting competitor activities
• IKEA catalogue local coordination and management with Service office Catalogue Specialist
• IKEA website and other online local maintenance and coordination with the Service Office Web Specialist
• Implement and maintain IKEA Family local activities in coordination with Service Office Specialist

ASSIGNMENT

Coordination with the Agency

• Supporting the Marketing Manager on the day to day coordination with the agencies and the rest of the commercial team
• Day to day management of the third parties quotations and invoices
• Support the Marketing Manager for the smooth-running of the media production process, with particular responsibility for the accurate setting of copy, design and artwork
• Supporting in copywriting and/or proofreading of all marketing communications
• Ensure that campaign related service level agreements with third party firms are executed as per assigned budget and plans

Catalogue

• Coordinate the IKEA catalogue production process at a local level in conjunction with the Catalogue Specialist in the Service Office
• Coordinate catalogue local distribution with vendors as per plan
• Online
• Ensure the implementation of the local adaptations to IKEA website in coordination with Web Specialist in Service office and Store Marketing Manager
• Maintenance of the local sections of the IKEA Website
• Daily maintenance of Social Media and communication with fans at a local level in coordination with Service office online specialist

Competitors

• Updating results and producing weekly competitor media review through agency
• Monitor competitor activities and report on it every month to management in coordination with marketing manager
• Campaigns
• Work with marketing manager to plan and execute campaign calendar
• Implement multiple campaigns and events across diverse channels to ensure they are delivered on time and within budget
• Coordinate with the Marketing Manager the day-to-day delivery of all marketing campaigns and events

Other Tasks

• Assist in translation, copywriting and/or proofreading of all marketing
• Carry out any work entrusted by the line managers
• Contributes to the development and implementation of the Departmental Action Plan
• Actively stays informed about Store and department priorities and other relevant information
• Communicating with Store Operations to ensure correct implementation of activities
• Implements and follows up together with the Marketing Manager the Store activities in line with the Commercial Calendar, Departmental Action Plans and the activities at local level
• Supports MM to coordinate Peak Day activities according to the Peak Calendar
• Supports the Marketing Manager to coordinate with Sales, Com&In, Logistic, HR, Finance and Customer Service to optimize the Marketing & Internal Communication activities

PREVIOUS EXPERIENCE AND SKILLS

• Master or Bachelor degree in Marketing or equivalent
• Minimum of 3 years of marketing experience, preferably in retail
• Agency experience (Preferred)
• Strong communication, Visual and interpersonal skills
• Fluent French, English and Arabic
• Have worked through the whole marketing mix
• Willing to work long hours if required to meet deadlines
• Ability to work under pressure
• Being able and willing to travel when required

To apply for this position, please send your CV to: recrutement@ikea.ma